At Be Beautiful Medical, we are committed to protecting the privacy and confidentiality of our patients’ personal health information (PHI). This Privacy Policy outlines how we collect, use, disclose, and protect patient information in accordance with Ontario’s Personal Health Information Protection Act (PHIPA) and other applicable laws.
We collect personal health information (PHI) from our patients to provide safe, high-quality medical aesthetic services. This information may include:
- Name, date of birth, and contact information
- Medical history, health conditions, medications, and allergies
- Photographs for treatment planning and progress tracking (with consent)
- Treatment records, including procedures, outcomes, and follow-ups
- Payment information and billing details
We collect this information directly from patients or, with consent, from other healthcare providers.
We use patient information for the following purposes:
- To provide medical aesthetic treatments and services
- To assess and manage patient health needs
- To communicate with patients regarding appointments, treatment plans, and follow-ups
- To process payments and insurance claims (if applicable)
- To comply with legal and regulatory requirements
We do not share patient information without consent, except as permitted or required by law. Information may be disclosed in the following circumstances:
- To other healthcare providers for continuity of care (with consent)
- To insurers or third-party payers for billing purposes (with consent)
- To regulatory bodies as required by law
- To prevent harm in cases of legal duty to report (e.g., child abuse, imminent risk to self or others)
We recognize the importance of safeguarding patient information in all forms of communication. We use secure methods for electronic communication, including:
- Encrypted email and messaging platforms
- Password-protected electronic medical records (EMRs)
- Secure online patient portals (where applicable)
Patients should be aware that electronic communications (e.g., email, text messaging) are not completely secure. By choosing to communicate electronically, patients accept the inherent risks. We will only use electronic communication for non-urgent matters and with patient consent.
We implement strict security measures to protect patient information against unauthorized access, disclosure, and loss, including:
- Secure storage of paper and electronic records
- Role-based access controls for staff
- Regular staff training on privacy practices
- Confidentiality agreements for all employees and contractors
All staff members, including medical and non-medical personnel, are required to adhere to strict confidentiality policies. This includes:
- Accessing patient information only as required for job duties
- Using secure communication channels for patient correspondence
- Reporting any privacy breaches or concerns immediately to management
Failure to comply with privacy policies may result in disciplinary action.
Patients have the right to:
- Access their personal health information and request corrections
- Withdraw consent for the collection, use, or disclosure of their PHI (except where required by law)
- Request a copy of this privacy policy
- File a complaint regarding privacy concerns
Patient records are retained for the period required by law and securely destroyed when no longer needed. Paper records are shredded, and electronic records are permanently deleted following secure disposal protocols.
Contact Information
For questions or concerns about this Privacy Policy or the handling of personal health information, please contact:
Privacy Officer: Dr. Christine Suess
Be Beautiful Medical
14 Montreal Road
Cornwall, Ontario K6H1B1
613-935-3328
info@bebeautifulmedical.ca
We are committed to addressing all privacy inquiries promptly and in accordance with PHIPA regulations.
By receiving services at Be Beautiful Medical, patients acknowledge and agree to this Privacy Policy.